Computerworld.com posted an interview with Marshall Van Alstyne. He and his co-authors Sinan Aral and Erik Brynjolfsson recently completed a five-year study analyzing 1,300 projects and 125,000 e-mails to see how IT affects individual productivity.
Some of the key findings are that heavy IT users do more multi-tasking and therefore and can take on a heavier workload.
Download the whole paper here. [SSRN.com]