Knowledge Doesn’t Want to Be Managed

After drinking all the Kool-Aid this week at the Enterprise 2.0 conference, and trying to figure out the correlation between enterprise 2.0 and knowledge management, I thought I would look at some contrarian views:

Paula Thornton on the The FASTForward Blog posts that Knowledge Doesn’t Want to BE Managed. She seems to think we should abandon knowledge management in favor of 2.0 technologies.

Tom Davenport (who seems to be unscathed after his steel cage deathmatch with Andrew McAfee) thinks that E2.0 “technologies produce too much content for their own good.” [Read more.]

James Dellow thinks we are all completely wrong.

Which is statement is more true?:

  1. Enterprise 2.0 a subset of knowledge management.

  2. Knowledge management is a subset of enterprise 2.0.
  3. Enterprise 2.0 is the same thing as knowledge management.
  4. Knowledge management has nothing to do with enterprise 2.0.

One thought on “Knowledge Doesn’t Want to Be Managed”

  1. Good post Doug!

    It’s interesting to hear people who think they know about knowledge management suggest that KM’s about web 2.0 and enterprise 2.0 or business 2.0

    They don’t realise the rich oral history of our ancestors was a way of passing knowledge from generation to generation.

    Today, we tell stories in the form of blogs, podcasts and even PowerPoint presentations (heaven forbid!), but it’s still the same thing – ways of managing knowledge.

    M

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