Tom Davenport seems to have found some middle ground with Andy McAfee in their battle over Enterprise 2.0: Enterprise 2.0: The New, New Knowledge Management?
“But when Andy said the ultimate value of E2.0 initiatives consists of
greater responsiveness, better “knowledge capture and sharing,” and more
effective “collective intelligence,” there wasn’t much doubt. When he talked
about the need for a willingness to share and a helpful attitude, I
remembered all the times over the past 15 years I’d heard that about KM. . . . Sure, there are a few differences between classical KM and E2.0. The tools are largely different, for one.”