Boston Knowledge Management Forum Symposium on Leveraging Knowledge
What is KM 2.0? Is it real, or just vendor hype?
Mark Frydenberg, Senior Lecturer, Computer Information Systems Department, Bentley College
Recent years have seen a shift in how people have used the World Wide Web as it evolved from a tool for disseminating information and conducting business to a platform facilitating new ways of information sharing, collaboration, and communication in a digital age. A new vocabulary has emerged, as mashups, flickr, YouTube, del.icio.us, twitter, and WikiPedia have come to characterize the genre of interactive applications collectively known as Web 2.0. This session will provide an overview of Web 2.0 tools and concepts, and describe how they may be used to create, share, and manage knowledge.
Mark started off by showing a video, The Machine Is Using Us. Mark sees difference between Web 1.0 and Web 2.0 is that Web 1.0 is about linking documents and Web 2.0 is about linking people. Web 2.0 is more about applications than webpages.
Most of his presentation was an introduction of Web 2.0 technologies and websites.
It was interesting to see what he was making his students do as part of his classes. One thing I notices was that his students did not take full advantage of the tools. For example, he made his students collaborate using Google Docs to write a research paper. In one example it was clear that the student wrote the paper somewhere else and just pasted into the Google Doc. In another example, one student did all of the writing. I think we may be overestimating how proficient college students are with Web 2.0.
Mark was very interested in Mashups. One of the features of Web 2.0 is the ability to easily pull information from different sources. My personal mashup is my transactions map. This turns a list of the real estate transactions I have closed and converts it into a visual map display. (I have not updated it in a while.) There is also the lifestream I created in Yahoo Pipes.
One of the things that strikes me is the ability to view and find information in different ways. In looking at the list of subscribers to this blog, Feedburner shows over 40 different ways the subscribers grab and view the content. I see one of the keys of KM 2.0 is giving people the way to find information in a variety of different ways and view the information in a variety of ways.
UPDATE: Mark has posted his slides. Web 2.0 Tools for Knowledge Management