Matthew Parsons & Associates – On Knowledge Management Strategy

Neil Richards has joined Matthew Parsons to start Matthew Parsons & Associates. To kick it off they have put together their views on how knowledge management and knowledge management strategy is evolving in law firms: Open for Business.

The post is an excellent primer on the basics of knowledge management.

  • It starts with people and leaders
  • A changing landscape requires strategic reassessment
  • Strategic elements
    • Strategic intent
    • Firm culture
    • Client access and services
  • Implementation elements
    • Practice planning and support
    • Technology platforms and systems
    • Audit and process

Congratulations to Neil and Matthew on their new endeavor.

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