Neil Richards has joined Matthew Parsons to start Matthew Parsons & Associates. To kick it off they have put together their views on how knowledge management and knowledge management strategy is evolving in law firms: Open for Business.
The post is an excellent primer on the basics of knowledge management.
- It starts with people and leaders
- A changing landscape requires strategic reassessment
- Strategic elements
- Strategic intent
- Firm culture
- Client access and services
- Implementation elements
- Practice planning and support
- Technology platforms and systems
- Audit and process
Congratulations to Neil and Matthew on their new endeavor.
