The Knowledge Management Peer Group is sponsoring four sessions:
Starting a Knowledge Management Program
With all of the KM tools and possible projects flying around the legal industry, it’s hard to know where to start. Everyone has ideas and expectations on what a KM program can achieve. If your firm is just venturing into the KM arena and you are wondering where and how to get started, learn from some who have been there and survived.
- Cherylyn J. Briggs — Dickstein Shapiro LLP
- Elizabeth Ellis — Torys
- Mara Nickerson — Osler, Hoskin & Harcourt LLP
- Nola Vanhoy — Alston & Bird
Experience Management: Case Studies in Tackling a Difficult Challenge
A request frequently made of KM or IS professionals in law firms is to implement a way to efficiently track and report the experience of individual attorneys. Doing this can help both sell work and deliver work. However, experience management has proven surprisingly difficult. Just defining the type of work to be tracked can pose a stumbling block, as it can be tough to find the “just right” level of detail between the “too broad” and “too narrow.” This panel explores ways to well manage law firm experience through case studies from firms who have made good progress. Each panelist will discuss the business challenge they faced, the tool they built or adapted to address it, the processes they deployed to ensure good tracking and reporting and the results realized.
- Catherine Monte — Fox Rothschild LLP
- Kathrine Cain — Winston & Strawn LLP
- Peter Lane — Goodwin Procter LLP
- Stan Wasylyk — Foley & Lardner LLP
Enterprise Search: Impact on How We Do Business
Knowledge workers spend approximately a quarter of their time searching for information, but how successful are they at locating what they are looking for? Our panel members have had enterprise search engines implemented at their respective firms for over a year and discuss the changes they have encountered with enterprise search.
- Chad Ergun — White & Case LLP
- Janis Croft — Nixon Peabody LLP
- Jeff Rovner — O’Melveny & Myers LLP
- Rachelle DeGregory — Sheppard, Mullin, Richter & Hampton LLP
- Robert Guilbert — Wachtell, Lipton, Rosen & Katz
Wikis in Law Firms
Wikipedia has over 2,000,000 articles created and edited by users. Can you have a wikipedia for the knowledge inside your law firm? Wikis provide an easy-to-use platform for capturing content and facilitating collaboration. We discuss some of the technical, cultural and procedural issues you need to address in setting up a wikis for your law firm.
- Ayelette Robinson — Morrison & Foerster LLP
- Douglas E. Cornelius — Goodwin Procter LLP
- Michael Mills — Davis Polk & Wardwell
There are lots of other sessions that should be of interest to knowledge management professionals. I will publish a list of those other sessions in a later post.