It looks like Tom Baldwin and Lisa Kellar Gianakos are hitching their cart to Recommind as they are kicking off the knowledge management program at Reed Smith: Reed Smith Builds Knowledge Management Solution on Recommind Technology.
“Reed Smith’s knowledge management platform needs to accommodate our vast network of lawyers around the globe. We evaluated several solutions and quickly realized that the other products do not provide the usability, relevance and structure needed to effectively access the vast amount of knowledge we generate,” said Tom Baldwin, Chief Knowledge Officer, Reed Smith. “Our new knowledge management solution, built on the MindServer platform, brings the right content – in context – to the people who need it, allowing us to focus on what we do best: giving our clients the best service available. Additionally, using Recommind’s unique Matters and Expertise locator, Reed Smith’s lawyers and staff now have a system that automatically leverages our broad knowledge base of experience across the entire firm by allowing us to instantly find the most experienced lawyer for any type of situation imaginable. With the rapid pace of our firm’s growth, giving our lawyers across the globe an understanding of everyone’s experience was paramount in our decision to purchase the MindServer platform.”