How To Be A Hero: Develop An Enterprise Search Strategy

Matthew Brown, Principal Analyst and Research Director at Forrester Research presented on Enterprise Search strategies in a Webinar sponsored by KM World and Vivisimo.

User behavior is driven by consumer experiences

  • Simple queries
  • Illusion of comprehensiveness

Enterprise search technologies are very different

  • Connectivity to specific repositories
  • Business content lacks context, text, and links

And requirements are not the same

  • Security really matters, often mandated by law
  • Application, and worker context is king

This was just a snapshot of his more complete coverage in Matt’s foir purchase report: How To Be A Hero: Develop An Enterprise Search Strategy

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