Versions of this article appeared as Which Route? KM Legal, Volume 2 Issue 4, June 2008 http://www.kmlegalmag.com/coverfeature EI Case study: Wiki versus DMS at Goodwin Procter Inside Knowledge, Volume 11 Issue 8 http://www.ikmagazine.com/ The document management system has long been the factory assembly line for most big law firms. In turn, the document management system [...]
Michael Idinopulos published a great piece on his SocialText blog: DMS and Collaboration Suite: Friends not Foes. (It reminded me that I never published my Wikis and Document Management Systems piece. I have it set to publish tommorrow.) “When asked about the relationship between DMS and collaboration tools, what I said was that some of [...]
The document management system is the assembly line of large law firms. We sell our knowledge to our clients. But we package and deliver a lot of that knowledge in documents. I keep a close eye on the document management system to make sure it is keeping pace and hoping that it will show some [...]
With my use of wikis and the adoption of wikis at The Firm, I have been focusing a lot of attention on the behaviors towards documents. After all, a wiki page is just another type of document. When producing documents, I have noted five types of behaviors: collaborative, accretive, iterative, competitive and adversarial. CollaborativeWith collaborative [...]
Although tagging and the folksonomy the tags create have interested me, I have a hard time figuring out how they would work inside a law firm. Sure it would be great to allow users to add tags to pages on our intranet or other web-based applications. It would also be valuable to compile tags for [...]
As Davenport and Prusak state in Working Knowledge: “People rarely give away valuable possessions, including knowledge, without expecting something in return.” First generation knowledge systems expected people to contribute to them because it was for the collective good. Everyone had the benefit of this good work product, organized in the central taxonomy of the firm. [...]
I have been a basher of Interwoven for years, ever since we deployed it (when it was called iManage) almost a decade ago. It has always been good at managing documents and retrieving your documents. It shortcomings was in finding other people’s documents. Especially when you were not sure if the document existed. Interwoven is [...]
For a law firm, the document management system is their factory assembly line. Lawyers draft documents. We start with a form, precedent or blank sheet of paper. We add text, add more text, revise, and further revise the content. We use multiple versions to show to others and incorporate their comments. We share the documents [...]