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Email Deluge About Trying to Free Yourself From Email
In Saturday’s post [I Freed Myself From Email's Grip] I pointed to a story about Luis Suarez trying to reduce his use of email by using platform communication tools. He is increasingly using web 2.0 and enterprise 2.0 mainstays like blogs and wikis to answer the questions and host the answers to the questions. Law [...]
Managing EMail – Policy and Practical Options
The panel started off with the David Spade Blackberry Intervention video. Everyone agreed that we have attorneys like this who need an intervention. But is it a technology problem or a business process problem? The emphasis is on records management of which email management is a part. One panelists played an internal video showing the [...]
Email and Knowledge Management
We started this session at the roundtable by talking about some of the factors of email that are useful to knowledge management. Some elements of an email that are relevant to knowledge management are: The parties – showing the flow of communication Body of the message – useful information may be in the body of [...]
Email and Law Firm Knowledge Management 2.0
Email is not going away. We need to find a way to better integrate email into law firm knowledge management 2.0. The issue is what to do with email. We get lots of it. It lies unshared in our inbox. One of my goals of law firm knowledge management 2.0 is to reduce the amount [...]
Email on Law Firm Websites – Still Problems
I posted earlier about the ethics opinion from the Massachusetts Bar that caused a stir about making an attorney’s email publicly available without some disclaimers. To follow-up there is an article in this month’s ABA Journal on the topic: The Too Much Information Age: Authorities seek clarity on unsolicited information from prospective clients. It highlights [...]
Filer versus Piler
Anne Zelenka posted on the Web Worker Daily: Are You a Filer or a Piler? In particular she references: Surviving the Information Explosion: How People Find Their Electronic Information (pdf) by Christine Alvarado, Jaime Teevan, Mark S. Ackerman and David Karger. I used to think that email pilers were just lazy. Why couldn’t they spend [...]
Beyond Email as Communication
As Anne Zelenka points out in her post “Busyness vs. Burst: Why Corporate Web Workers Look Unproductive” email has become a single channel of communication for the busy. Blogs, wikis and RSS offer additional ways to communicate besides email. Email was a relative easy transition from letters because the paradigm was the same. You write [...]
Operation Spamalot
Someone at the Securities and Exchange Commission is a Monty Python fan and is tired of getting spam promoting questionable companies. Press Release: SEC Suspends Trading of 35 Companies Touted in Spam Email Campaigns; 2007-34; March 8, 2007 From the trading activity described in the press release it looks like the spam campaigns really work. [...]
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