By Doug on July 1, 2008
In Saturday’s post [I Freed Myself From Email's Grip] I pointed to a story about Luis Suarez trying to reduce his use of email by using platform communication tools. He is increasingly using web 2.0 and enterprise 2.0 mainstays like blogs and wikis to answer the questions and host the answers to the questions.
Law firms [...]
Posted in KM Space blog posts | Tagged email, social networks
By Doug on May 20, 2008
The panel started off with the David Spade Blackberry Intervention video.
Everyone agreed that we have attorneys like this who need an intervention. But is it a technology problem or a business process problem?
The emphasis is on records management of which email management is a part. One panelists played an internal video showing the dangers [...]
Posted in KM Space blog posts, LITLS 08 | Tagged email, LITLS 08
By Doug on February 12, 2008
We started this session at the roundtable by talking about some of the factors of email that are useful to knowledge management.
Some elements of an email that are relevant to knowledge management are:
The parties – showing the flow of communication
Body of the message – useful information may be in the body of the email or [...]
Posted in KM Space blog posts, LegalTech 08 | Tagged email
By Doug on January 31, 2008
Email is not going away. We need to find a way to better integrate email into law firm knowledge management 2.0. The issue is what to do with email. We get lots of it. It lies unshared in our inbox.
One of my goals of law firm knowledge management 2.0 is to reduce the [...]
Posted in KM Space blog posts | Tagged email, Law Firm KM 2.0
By Doug on July 20, 2007
I posted earlier about the ethics opinion from the Massachusetts Bar that caused a stir about making an attorney’s email publicly available without some disclaimers.
To follow-up there is an article in this month’s ABA Journal on the topic: The Too Much Information Age: Authorities seek clarity on unsolicited information from prospective clients.
It highlights some [...]
Posted in KM Space blog posts | Tagged email
By Doug on July 10, 2007
Anne Zelenka posted on the Web Worker Daily: Are You a Filer or a Piler? In particular she references: Surviving the Information Explosion: How People Find Their Electronic Information (pdf) by Christine Alvarado, Jaime Teevan, Mark S. Ackerman and David Karger.
I used to think that email pilers were just lazy. Why couldn’t they [...]
Posted in KM Space blog posts | Tagged email
By Doug on March 9, 2007
Someone at the Securities and Exchange Commission is a Monty Python fan and is tired of getting spam promoting questionable companies.
Press Release: SEC Suspends Trading of 35 Companies Touted in Spam Email Campaigns; 2007-34; March 8, 2007
From the trading activity described in the press release it looks like the spam campaigns really work. APPM [...]
Posted in KM Space blog posts | Tagged email, spam
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