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KM Basics
Is Knowledge Management Just Overhead For Law Firms?
Just about everyone I talk to expects 2009 to be a difficult year for the economy as the job cuts and corporate failures of the last quarter really come into effect. Law firms with their thin capitalization and thick layer of fixed costs are bracing for a difficult year. I keep hearing “Flat is the [...]
The Benefits of Inefficiency
I listened to a profound presentation on the benefits of inefficiency and its implications on enterprise social networks and enterprise 2.0. One of the many great things at The Firm is the Life Series. The Firm brings in interesting outside speakers to speak about interesting things. A few weeks ago, Devon Harris spoke about his [...]
How to Start a Knowledge Management Program
International Legal Technology Association’s Annual Conference presentation on how to start a knowledge management program. Speakers: Cherylyn Briggs Director, Knowledge Management, Dickstein Shapiro LLP Mara Nickerson Director, Professional Development, Osler, Hoskin & Harcourt LLP Elizabeth Ellis Partner, Torys LLP Nola Vanhoy Director of Practice Innovation, Alston & Bird LLP My Notes: This is the first [...]
Employee Motivation and Knowledge Management
In reading the latest issue of the Harvard Business Review, I came a cross an article by Nitin Nohria, Boris Groysberg, and Linda-Eling Lee: Employee Motivation: A Powerful New Model. The authors put forth four drives that underlie motivation: 1. The drive to acquire. We are all driven to acquire scarce goods that bolster our [...]
Is Knowledge Management Dead?
There has been a great deal of discussion on the actKM discussion forum about the demise of knowledge management. And if it is dead, who killed it? Some of that discussion has sprung from an interview by Patrick Lambe of Larry Prusack and Dave Snowden. Here is the video of the interview. There seems to [...]
Defining Knowledge Management
I previously pointed out Ray Sim’s collection of 43 Knowledge Management Definitions. If you look at the comments to his post and the pingbacks of others discussing his knowledge management definitions, you can see that he stirred up quite a discussion. I figured I would add to the discussion by posting our current working definition [...]
Matthew Parsons & Associates – On Knowledge Management Strategy
Neil Richards has joined Matthew Parsons to start Matthew Parsons & Associates. To kick it off they have put together their views on how knowledge management and knowledge management strategy is evolving in law firms: Open for Business. The post is an excellent primer on the basics of knowledge management. It starts with people and [...]
Corporate Knowledge Management in a Web 2.0 World
I watched a webinar sponsored by GoLightly on Corporate Knowledge Management in a Web 2.0 World. The presenters were Abby Shaw, Web Channel Management, Fireman’s Fund Insurance Company and Christopher Dworin, Vice President of Business Development, GoLightly, Inc. Abby started off with her take on what is Web 2.0. She included the usual suspects of [...]
Knowledge Management in a Fragmented World
Dave Snowden of Cognitive Edge started a new column in KM World magazine. Borrowing from Dave Weinberger’s Everything is Miscellaneous, he calls it Everything is Fragmented. “I wanted to build on that by pointing to the shift during the life span of knowledge management from the “chunked” material of case studies and best-practice documents to [...]
Can Google Answer Your Question?
One of the challenges of knowledge management is comparing the ability to find information inside the firm, against the ability to find information outside the firm. Google, in its quest to organize all of our knowledge, has set the bar very high for us trying to organize all of our knowledge inside the firm. One [...]
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