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Law Firm KM 2.0
Wrap-Up of Knowledge Management 2.0 Symposium
It was a great series of presentations at the Boston KM Forum Symposium: KM 2.0 – Real or Hype?. All of presenters danced around the question of what is knowledge management 2.0 and the relationship between knowledge management and enterprise 2.0 . I expected that. There are so many different definitions for the two terms. [...]
Make Web 2.0 and Enterprise 2.0 Deliver Business Benefits
David Bicknell wrote a piece for ComputerWeekly.com: Make Web 2.0 deliver business benefits. “The risks involved in embracing Web 2.0 are outweighed by the benefits experts say, and CIOs are already adopting Web 2.0 thinking to deliver a new approach to information creation, publishing, aggregation, discovery and validation.” These lightweight, easy to deploy, easy to [...]
Enterprise 2.0: The New, New Knowledge Management?
Tom Davenport seems to have found some middle ground with Andy McAfee in their battle over Enterprise 2.0: Enterprise 2.0: The New, New Knowledge Management? “But when Andy said the ultimate value of E2.0 initiatives consists ofgreater responsiveness, better “knowledge capture and sharing,” and moreeffective “collective intelligence,” there wasn’t much doubt. When he talkedabout the [...]
Personal Knowledge Management and the Knowledge Market
As Davenport and Prusak state in Working Knowledge: “People rarely give away valuable possessions, including knowledge, without expecting something in return.” First generation knowledge systems expected people to contribute to them because it was for the collective good. Everyone had the benefit of this good work product, organized in the central taxonomy of the firm. [...]
Summary of Law Firm Knowledge Management 2.0
This series on Law Firm Knowledge Management 2.0 focused on the suite of technologies coming into place that will allow expansion and change in the way we approach knowledge management at law firms. (Although I think this is true for all companies, not just law firms.) Wikis will be a great way to synthesize knowledge [...]
Search and Law Firm Knowledge Management 2.0
Findability is a keystone of knowledge management and is a keystone of law firm knowledge management 2.0. The goal is get information out of inaccessible locations and into accessible locations and putting it into context. If the information is in an accessible then it should be search-able. Is the reverse true? If I search for [...]
Email and Law Firm Knowledge Management 2.0
Email is not going away. We need to find a way to better integrate email into law firm knowledge management 2.0. The issue is what to do with email. We get lots of it. It lies unshared in our inbox. One of my goals of law firm knowledge management 2.0 is to reduce the amount [...]
Document Management Systems and Law Firm Knowledge Management 2.0
For a law firm, the document management system is their factory assembly line. Lawyers draft documents. We start with a form, precedent or blank sheet of paper. We add text, add more text, revise, and further revise the content. We use multiple versions to show to others and incorporate their comments. We share the documents [...]
Blogs and Law Firm Knowledge Management 2.0
Blogs, along with wikis and RSS feeds form the big three new technologies from web 2.0 and enterprise 2.0 that will impact law firm knowledge management 2.0. A blog (like this one) is just a webpage that allows you to easily publish new information, doing so in a chronological manner, with notifications of new information [...]
RSS and Law Firm Knowledge Management 2.0
Right behind wikis in the toolbox for law firm knowledge management 2.0 is the use of RSS feeds. Without RSS, a wiki is a much less powerful tool. RSS is simply a notification of a change or new content on website. The notification can be sent by email. Even better is through feedreader. Google Reader, [...]
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