By Doug on April 9, 2008
It was a great series of presentations at the Boston KM Forum Symposium: KM 2.0 – Real or Hype?.
All of presenters danced around the question of what is knowledge management 2.0 and the relationship between knowledge management and enterprise 2.0 . I expected that. There are so many different definitions for the two terms. [...]
Posted in KM Space blog posts | Tagged Boston KM Forum, enterprise 2.0, Law Firm KM 2.0
By Doug on February 25, 2008
David Bicknell wrote a piece for ComputerWeekly.com: Make Web 2.0 deliver business benefits.
“The risks involved in embracing Web 2.0 are outweighed by the benefits experts say, and CIOs are already adopting Web 2.0 thinking to deliver a new approach to information creation, publishing, aggregation, discovery and validation.”
These lightweight, easy to deploy, easy to use applications [...]
Posted in KM Space blog posts | Tagged enterprise 2.0, Law Firm KM 2.0, social networks
By Doug on February 19, 2008
Tom Davenport seems to have found some middle ground with Andy McAfee in their battle over Enterprise 2.0: Enterprise 2.0: The New, New Knowledge Management?
“But when Andy said the ultimate value of E2.0 initiatives consists ofgreater responsiveness, better “knowledge capture and sharing,” and moreeffective “collective intelligence,” there wasn’t much doubt. When he talkedabout the [...]
Posted in KM Space blog posts | Tagged enterprise 2.0, Law Firm KM 2.0, wikis
By Doug on February 11, 2008
As Davenport and Prusak state in Working Knowledge: “People rarely give away valuable possessions, including knowledge, without expecting something in return.”
First generation knowledge systems expected people to contribute to them because it was for the collective good. Everyone had the benefit of this good work product, organized in the central taxonomy of the firm.
Many companies [...]
Posted in KM Space blog posts | Tagged Document Management System, Interwoven, KM Basics, Law Firm KM 2.0, personal knowledge management
By Doug on February 1, 2008
This series on Law Firm Knowledge Management 2.0 focused on the suite of technologies coming into place that will allow expansion and change in the way we approach knowledge management at law firms. (Although I think this is true for all companies, not just law firms.)
Wikis will be a great way to synthesize knowledge
Blogs [...]
Posted in KM Space blog posts | Tagged Law Firm KM 2.0
By Doug on January 31, 2008
Findability is a keystone of knowledge management and is a keystone of law firm knowledge management 2.0. The goal is get information out of inaccessible locations and into accessible locations and putting it into context.
If the information is in an accessible then it should be search-able. Is the reverse true? If [...]
Posted in KM Space blog posts | Tagged Law Firm KM 2.0, search
By Doug on January 31, 2008
Email is not going away. We need to find a way to better integrate email into law firm knowledge management 2.0. The issue is what to do with email. We get lots of it. It lies unshared in our inbox.
One of my goals of law firm knowledge management 2.0 is to reduce the [...]
Posted in KM Space blog posts | Tagged email, Law Firm KM 2.0
By Doug on January 31, 2008
For a law firm, the document management system is their factory assembly line. Lawyers draft documents. We start with a form, precedent or blank sheet of paper. We add text, add more text, revise, and further revise the content. We use multiple versions to show to others and incorporate their comments. [...]
Posted in KM Space blog posts | Tagged Document Management System, Law Firm KM 2.0
By Doug on January 31, 2008
Blogs, along with wikis and RSS feeds form the big three new technologies from web 2.0 and enterprise 2.0 that will impact law firm knowledge management 2.0.
A blog (like this one) is just a webpage that allows you to easily publish new information, doing so in a chronological manner, with notifications of new information [...]
Posted in KM Space blog posts | Tagged enterprise 2.0, Law Firm KM 2.0
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