Tag Archives: LinkedIn
September 27, 2007

LawLink Follow Up

I felt a little bad about calling LawLink boring. Not because I said it was boring (it is), but because I did not give any advice for what would make it less boring. Since Steven Choi stumbled across this site, I might as well continue with my thoughts.

I found LawLink to be like an elevator pitch: “Let’s do LinkedIn just for lawyers.” As Steve Choi pointed out, there are only a few thousand members. It is shame that he did not give them a reason to come back after they joined.

Look at the ABA’s LawLink site: www.abanet.org/lawlink/. “Lawlink provides quick access to important legal information from the American Bar Association and other resources. Each site is selected and evaluated by a member of the ABA’s Legal Technology Resource Center staff. ” Now that is information that I would come back for.

Look at the LawLink for New South Wales: http://www.lawlink.nsw.gov.au/ There is information worth coming back for. (If I was in New South Wales)

Steven said that I should promote the blog in the LawLink classifieds. The classifieds look pathetic with most of them devoid of entries. I would be embarrassed to post something in there. Frankly, I found the existence of a dating section in the classifieds section to be repulsive for site that is targeted for professional relationships. Yes lawyers need love, but it seems to clash with the LawLink Mission:

• To help attorneys build professional relationships with other attorneys.
• To help attorneys leverage their existing professional relationships.

I would be interested if there were an aggregation of blawgs on the site. That would provide at least some substance.

LinkedIn provides a way for you to upload you contacts and see who in the network. It also matches other contacts in the network you may know based on college and law school attendance. LawLink does not provide a way to start that hunt for people you know.

To fair to LawLink, LinkedIn is also pretty boring. There is not much to do except see if anyone new has joined the network and answer questions.

I missed the early days of LinkedIn and Facebook, so I do not know how they got people to come back after their first look. I assume that there was some interesting information, cool feature or string of communication that caught their eye.

I think LawLink suffers from the blank wiki page syndrome. You can’t just put up a blank wiki and expect people to contribute. You can’t just put up an empty social site and expect people to be social (especially lawyers).

Steven says that LawLink will be rolling out new features. I am still waiting for something to catch my eye to get me to go back.

September 27, 2007

LinkedIn and Pictures

According to the The LinkedIn Blog, starting on Friday the 28th you can start adding a picture to your LinkedIn profile: A Photo is Worth a Thousand Words.

“Adding a profile photo is one of the most commonly requested features for the LinkedIn profile, primarily because many people (like me) tend to recognize their colleagues and classmates more reliably by face than by name.”

July 27, 2007

A Survey On the Use of Social Networks

With the summer associates getting ready to finish up their program, I thought it would useful to get their take on the use of social network sites. The summer associates consist largely of law students who will be graduating from law school in 2008 and starting at the firm as attorneys in the fall of 2008.

I am still gathering data from the survey, but I though I would put up some preliminary information.

  • More than 80% have a Facebook account
  • Of those, 2/3 check Facebook at least once a day
  • Only 25% have a LinkedIn account
  • Of those, only 10% check LinkedIn once a week, with the rest answering rarely
  • Only 20% have a MySpace account
  • Of those, 1/4 check it once a week, with the rest answering rarely
July 23, 2007

Does anyone know _________?: CRM vs. LinkedIn vs. Facebook

Does anyone know _________?: CRM vs. LinkedIn vs. Facebook
One of the most common requests that comes across my firm’s email system is “Does anyone know ______?” Lately, I have been thinking about how our CRM system compares against LinkedIn and Facebook to answer this question and the type of information each provides to answer the question.
The question of “does anyone know ___? is really looking for one of two things: (1) Can anyone introduce me to the person? or (2) Does anyone know anything about this person?


First up is InterAction, our internal Customer Relationship Management software. It shows the typical contact information, as well as being able to show employment history, marketing activities and matters the person has been involved in. It ties into Outlook so that Outlook and InterAction are synced together. If a person is in your Outlook Contacts and you have shared the contact as public, you are shown as knowing the person.

InterAction is a great source for answering the question, “Does anyone know ____?” It works better for establishing the first level of introduction, where someone is looking for another to introduce them to a third party. Although, InterAction can hold information about the person, it generally does not have much information beyond contact information and who knows the person. It is easy to find a person’s information and add them to your contacts.

The problem is that most contacts only have basic contact information. Most users do not populate the additional relationship and information fields available in InterAction. The other problem is convincing users to make their contacts public to the firm. Without this step, the relationship is not shown.

I am marked as knowing 1,300 contacts in InterAction.

LinkedIn is great tool for finding people and setting up a “connection.” Here, the contact information is totally controlled by the contact themselves. For some contacts, there is a wealth information. The information can be great, but it depends on the person setting up the account in LinkedIn and adding the information. The background information is much more textual and descriptive than the spreadsheet-like InterAction information.
LinkedIn is focused on the ability to answer the question of “Can anyone introduce me to ____?” LinkedIn wraps a network around you and the people you know. The first level is the connections with the people you know. It creates a second network of the connections to your connections. Then, it creates a the third network of the connections to the connections to your connections.
For my network, I have 62 people in my first level of contacts. At the second level, those 62 people have 2,200+ connections. Then at the third level, it results in 188,600+ connections. If someone is in my network (but not one of my 62 contacts), I can ask for an introduction from one of my 62 contacts, who would in turn pass it along through the connection chain.

Facebook is easily the least “professional” of these systems. Like LinkedIn, it requires a contact to set up an account and add information. The information can be incredibly robust and cover both professional and personal life. With its birth on college campus, much of the Facebook platform is focused on personal activities. But with the new applications available, there is an increasingly ability to provide professional information.

It is easy to create a “friend.” Just click “Add to Friends” and the contact gets a message asking to be your “friend,” which they can approve or deny. Once a person is a friend, you get to jump right into all of the their information.

I have 8 “friends” in Facebook. [Add me as a friend.]

Obviously comparing the three platforms is like comparing, apples, oranges and potatoes. They do different things. But they are all focused on creating, displaying and exploiting the relationships among people.

The power of each system is based on the power of the network theory. The more people that use the network, the more useful it becomes. InterAction is the most useful tool within the enterprise because so many people use it. Assuming that I am representative of the attorneys in the firm, there is a sharp drop off in the utility of LinkedIn and even sharper drop to Facebook.
Comparing the 8 friends in Facebook to the 62 connections in LinkedIn is a reflection of the user demographic. I loaded my list of contacts from InterAction into both. It just turns out that only 62 of my 1,300 contacts are in LinkedIn and almost none of them are in Facebook.
These social tools have a great ability to set up connections and give you background information on people. But they still suffer from a lack of users.
July 2, 2007

Social Networking in Plain English

Common Craft is at again with a new video: Social Networking in Plain English. This is a great introduction for those of you wondering what Facebook and LinkedIn are all about.

The Common Craft Show also has great videos on wikis and RSS feeds.

June 28, 2007

LinkedIn IPO

The Motley Fool posted a story: Getting LinkedIn to the Next Hot IPO. I particularly liked the story’s characterization of the other big social network sites:

MySpace: “chatty teens”
Facebook: “giddy coeds”
LinkedIn: “LinkedIn caters to the white-collar crowd, hungry for leads, recommendations, and job opportunities. Let’s call it a networking social site instead of a social-networking site, because it’s really all about corporate networking at LinkedIn.”

Rueters has the full press release on the IPO. In that story, Dan Nye, the company’s chief executive, describes LinkedIn: “LinkedIn is a productivity tool. We expect people to come to LinkedIn and accomplish tasks, then move on. We have no intention of becoming a social site. We want to remain focused on productivity that is important for professionals.”

Here is my profile in LinkedIn. I found it easy to find, friends, colleagues and co-workers and add them as “connections.” Over the course of the last week since I set up my account, I have created 36 connections and have 16 outstanding invitations.

June 22, 2007

20 Ways to Use LinkedIn Productively

Web Worker Daily put up this story on 20 Ways to Use LinkedIn Productively.

LinkedIn is another social site that I have been curious about. So, as I did with Facebook, I signed up and explored. [Here is my profile in LinkedIn.] I have not had the opportunity to add much information yet. It certainly is more grown up than Facebook. But Facebook seems to be much more rich in features. Although the vast majority of features have no value to the workers in an enterprise.

I even added the LinkedIn button on the blog this morning.