By Doug on January 30, 2009
Heather Colman has a piece on the use of wikis at her Canadian firm, Hicks Morley, published on LLRX.com: Collaboration Through Wikis at Hicks Morley.
I had the pleasure of meeting Heather back in October and heard her presentation on the selection and adoption of wikis at her law firm.
Since our successful launch, 768 pages, 384 [...]
Posted in KM Space blog posts | Tagged wikis
By Doug on October 28, 2008
My latest article has been published in National, the magazine of the Canadian Bar Association: Knowledge Management in a 2.0 World.(.pdf)
It’s never been more important for lawyers and law firms to be able to organize and access all their knowledge. And thanks to the emergence of Web 2.0 tools like blogs and wikis, it’s [...]
Posted in KM Space blog posts | Tagged enterprise 2.0, wikis
By Doug on October 24, 2008
The Human Resources group at your firm has lots information about you. They probably publish a portion of that information to your internal photo-directory. Have they just violated some privacy laws? Can a 2.0 directory avoid the violation.
The European Union has much stricter limits on privacy than the United States. [See 31995L0046 EU Directive 95/46/EC] [...]
Posted in KM Space blog posts | Tagged privacy, wikis
By Doug on October 1, 2008
I presented on knowledge management as part of the Massachusetts Continuing Legal Education program: The Paperless Practice Toolkit: Taming the Technology Tiger
The panel was me and the two former attorneys at Goodwin Procter: James J. Berriman, Esq., of Evidox Corporation and Mark R. Mansoor, Esq., ClosingBinders.com.
I focused on search tools, wikis and cloud computing. The [...]
Posted in KM Space blog posts | Tagged Cloud Computing, Enterprise Search, KM Space blog posts, search, wikis
By Doug on September 22, 2008
We have continue to wiki-fy content at The Firm. SharePoint treats wiki pages as documents and gives them high rankings in search results. They are quickly becoming the preferred way to capture information and knowledge in the firm.
The SharePoint wiki tool is simple, but that makes it easy to teach people how to use. Everyone [...]
Posted in KM Space blog posts | Tagged enterprise 2.0, Sharepoint, wikis
By Doug on September 17, 2008
Versions of this article appeared as
Which Route?
KM Legal, Volume 2 Issue 4, June 2008 http://www.kmlegalmag.com/coverfeature
EI Case study: Wiki versus DMS at Goodwin Procter
Inside Knowledge, Volume 11 Issue 8
http://www.ikmagazine.com/
The document management system has long been the factory assembly line for most big law firms. In turn, the [...]
Posted in KM Space blog posts | Tagged Document Management System, wikis
By Doug on September 16, 2008
Michael Idinopulos published a great piece on his SocialText blog: DMS and Collaboration Suite: Friends not Foes. (It reminded me that I never published my Wikis and Document Management Systems piece. I have it set to publish tommorrow.)
“When asked about the relationship between DMS and collaboration tools, what I said was that some of the [...]
Posted in KM Space blog posts | Tagged Document Management System, wikis
By Doug on September 15, 2008
Stewart Mader put together a list of 5 Effective Wiki Uses over at Website Magazine.com:
Project Management
Customer/Client Collaboration
Documentation
Online Community
Policies, FAQ, Guidelines and Best Practices
Here at The Firm we currently have four uses for wikis:
First, we are using them as a classic encyclopedia, similar to the Wikipedia model. We start a wiki page for a substantive legal [...]
Posted in KM Space blog posts | Tagged wikis
By Doug on September 12, 2008
You readers know that I routinely blog from conferences as way to keep my notes and share them with you (and myself). [see: ILTA 2007, ILTA 2008, Legal Tech 2008 Enterprise 2.0 2007, Enterprise 2008] The other day I realized I was doing a better job capturing external sessions than internal sessions.
I was sitting [...]
Posted in KM Space blog posts | Tagged wikis
By Doug on September 4, 2008
We are continuing to roll out wikis at The Firm and getting ready to push out internal blogs. Wikis are rapidly gaining traction at The Firm. We now have more wiki pages than conventional web pages on our intranet.
With this success, I am thinking ahead to what is coming next. An article by Ashley Jones [...]
Posted in KM Space blog posts | Tagged Enterprise Social Networks, wikis
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