Heather Colman has a piece on the use of wikis at her Canadian firm, Hicks Morley, published on LLRX.com: Collaboration Through Wikis at Hicks Morley. I had the pleasure of meeting Heather back in October and heard her presentation on the selection and adoption of wikis at her law firm. Since our successful launch, 768 [...]
My latest article has been published in National, the magazine of the Canadian Bar Association: Knowledge Management in a 2.0 World.(.pdf) It’s never been more important for lawyers and law firms to be able to organize and access all their knowledge. And thanks to the emergence of Web 2.0 tools like blogs and wikis, it’s [...]
The Human Resources group at your firm has lots information about you. They probably publish a portion of that information to your internal photo-directory. Have they just violated some privacy laws? Can a 2.0 directory avoid the violation. The European Union has much stricter limits on privacy than the United States. [See 31995L0046 EU Directive [...]
I presented on knowledge management as part of the Massachusetts Continuing Legal Education program: The Paperless Practice Toolkit: Taming the Technology Tiger The panel was me and the two former attorneys at Goodwin Procter: James J. Berriman, Esq., of Evidox Corporation and Mark R. Mansoor, Esq., ClosingBinders.com. I focused on search tools, wikis and cloud [...]
We have continue to wiki-fy content at The Firm. SharePoint treats wiki pages as documents and gives them high rankings in search results. They are quickly becoming the preferred way to capture information and knowledge in the firm. The SharePoint wiki tool is simple, but that makes it easy to teach people how to use. [...]
Versions of this article appeared as Which Route? KM Legal, Volume 2 Issue 4, June 2008 http://www.kmlegalmag.com/coverfeature EI Case study: Wiki versus DMS at Goodwin Procter Inside Knowledge, Volume 11 Issue 8 http://www.ikmagazine.com/ The document management system has long been the factory assembly line for most big law firms. In turn, the document management system [...]
Michael Idinopulos published a great piece on his SocialText blog: DMS and Collaboration Suite: Friends not Foes. (It reminded me that I never published my Wikis and Document Management Systems piece. I have it set to publish tommorrow.) “When asked about the relationship between DMS and collaboration tools, what I said was that some of [...]
Stewart Mader put together a list of 5 Effective Wiki Uses over at Website Magazine.com: Project Management Customer/Client Collaboration Documentation Online Community Policies, FAQ, Guidelines and Best Practices Here at The Firm we currently have four uses for wikis: First, we are using them as a classic encyclopedia, similar to the Wikipedia model. We start [...]
You readers know that I routinely blog from conferences as way to keep my notes and share them with you (and myself). [see: ILTA 2007, ILTA 2008, Legal Tech 2008 Enterprise 2.0 2007, Enterprise 2008] The other day I realized I was doing a better job capturing external sessions than internal sessions. I was sitting [...]
We are continuing to roll out wikis at The Firm and getting ready to push out internal blogs. Wikis are rapidly gaining traction at The Firm. We now have more wiki pages than conventional web pages on our intranet. With this success, I am thinking ahead to what is coming next. An article by Ashley [...]